FireMate Administrator FAQs
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      Using the Australian Standards™ in FireMate Desktop​

      Understand and learn how best to use Australian ​Standards™ available in your FireMate Desktop. ​

      Product: FireMate Desktop

      Contents

      1. Feature Overview​
      2. What Australian Standards™ are available?​
      3. How to locate the Australian Standards™
      4. How to search the Australian Standards™​
      5. Example: Failed prompt on a Routine Activity visible to FireMate mobile users

      Feature Overview

      Staff members with FireMate Desktop access have the ability to review Australian Standards™ at any point in time. 

       

       

      This feature is also available via the mobile application for staff working on-site. Want to know more? Check out this article: how to use the Australian ​ Standards™ in the FireMate Mobile App.​

      What Australian Standards™ are available​?

      The below standards are available for access. ​​

      • AS 1851-2012    ​
        Routine service of fire protection systems and equipment​
      • AS 5062:2016 ​
        Fire protection for mobile and transportable equipment​
      • AS/NZS 2293.2:2019  ​
        Emergency lighting and exit signs for buildings​

      Didn't find the standard you were hoping for? Shoot through a request for the feature to support@firemate.com so we know what you want us to work on next! 

      How to locate the Australian Standards™

      To locate the Australian Standards™ on FireMate Desktop:​

      1. From your FireMate navigation bar, select [Help]​
      2. Select [Standards] from the list available​
      3. Select [View] on the Standard you would like to read. 

       

       

      Additionally, you will see the appropriate standard extract display in the "Long Description" section when viewing a prompt. To view the standard associated with a prompt: 

      1. From the FireMate navigation bar, select [Admin]
      2. Select [Inspection Prompts]
      3. Filter the "System and Equipment Type", "Product" and Maintenance Standard" to view a list of prompts
      4. Select the prompt you would like to view the standard extract for 

      How to search the Australian Standards™

      Easily search the view of the standards by following the below steps:​

      1. While viewing the standards in FireMate desktop, select Ctrl + F keys to search the document. ​
      2. Enter a keyword and select [Enter] to view the results of this search​.
      3. Use the arrow keys to navigate the results​
      4. Cancel at anytime
      5. Select the [Bookmark] icon to quickly browse the contents of the document.

      Example: Failed prompt on a Routine Activity

      When onsite staff members fail a prompt on a Routine Activity from the FireMate mobile app, the app will launch a view of an extract from the applicable Australian Standard. Staff can select [Ok] to close out of the view and continue testing. ​​

      This is not applicable when working with Service Requests.