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Knowledge Base
  • FireMate
  • Get Started Guides
  • FireMate for Administration & Accounts (Desktop)
    • FireMate Search
    • Customer
    • Contract
    • Property
    • Products
    • Products Inspection Periods & Assets
    • Schedule & Assign
    • Activities and Jobs (RA / SR)
    • Assets
    • Quotes
    • Invoicing
    • Timesheets
    • Reporting
    • FireMate Administrator FAQs
    • Payment, Charging and Quoting Entities
    • Dashboard
  • FireMate for Techs & Engineers (Mobile)
    • App Access, Set Up & Settings
    • Workload Management
    • Routine Activities and Service Requests
    • Creating Defects
    • FireMate Mobile App FAQs
    • Troubleshooting the FireMate Mobile App
  • FireMate for your Customers (Customer Portal)
    • Customer Portal for FireMate Admin
    • Customer Portal for Customers
  • FireMate Global Settings
    • System Access & Logins
    • Business Entities
    • Integrations
  • FireMate System Configuration
    • Invoice & Report Configuration
    • Email Defaults
    • VPN
  • What's New in FireMate
  • Releases
    • Desktop
  • Migrating to Uptick

Get Started Guides

New to FireMate or want to set up a feature? Start your journey here!

FireMate for Administration & Accounts (Desktop)

Guides for FireMate Desktop users

FireMate for Techs & Engineers (Mobile)

Guides for FireMate Mobile users

FireMate for your Customers (Customer Portal)

Guides for the FireMate Customer Portal.

FireMate Global Settings

Explore FireMate Global Settings and best practice set up steps to ensure your FireMate database runs at it's best!

FireMate System Configuration

Create a solid foundation to grow your business with FireMate.

What's New in FireMate

All the information you need about our product releases and new features.
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